About Us

Contact us

Whatever your query may be, we are always here to listen.

Your call or email will be monitored or recorded to prevent or detect crime, for service quality or security purposes.

New accounts enquiries
Savings
General savings accounts 08456 004 005
Online Savings 08456 002 004
Email us customerservices@thederbyshire.co.uk
 
Monday to Friday 8.00 to 19.00
Saturday 8.30 to 12.30
Mortgages
New mortgage enquiries 08456 015 010
Web mortgage enquires 08456 015 010
Email us direct@thederbyshire.co.uk
 
Monday to Thursday 9.00 to 19.00
Friday 9.00 to 17.00
Saturday 9.00 to 12.30
Home Insurance
New policies and quotes 08456 015 020
 
Monday to Thursday 9.00 to 19.00
Friday 9.00 to 17.00
Saturday 8.30 to 12.30
Car Insurance
New policies and quotes 0800 202 8325
Quote Reference 4701
 
Monday to Friday 8.00 to 20.00
Saturday and Sunday 9.00 to 17.00
Travel Insurance
New policies and quotes 0800 202 8469
Quote Reference 4701
 
Monday to Friday 8.00 to 20.00
Saturday and Sunday 9.00 to 17.00

Duffield Hall

How to find
our office

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Existing account enquiries
Savings
Account enquiries 08456 004 005
Postal accounts 08456 002 005
Online savings accounts 08456 002 004
Email customerservices@thederbyshire.co.uk
 
Monday to Friday 8.00 to 19.00
Saturday 8.30 to 12.30
Mortgages
Mortgage account enquiries 08456 004 005
Email customerservices@thederbyshire.co.uk
 
Monday to Friday 8.00 to 19.00
Saturday 8.30 to 12.30
Insurance
Claims advice line 0800 980 00 23
 
Monday to Friday 8.00 to 20.00
Saturday 9.00 to 13.00
 
Policy enquiries 08456 004 005
Monday to Friday 8.00 to 19.00
Saturday 8.30 to 12.30